AMT Home and Lifestyle, the operator of this website, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our website (dcuk.com.au) or purchase our products. It is written in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
- Identity information: name
- Contact information: email address, phone number, delivery and billing address
- Transaction information: details of products you have purchased from us
- Technical information: IP address, browser type and version, time zone, browser plug-in types and versions, operating system and platform
- Usage information: how you use our website, including pages visited and links clicked
- Marketing preferences: your preferences in receiving marketing from us
We do not collect sensitive information such as health data, racial or ethnic origin, or financial account numbers. Payment card details are handled entirely by our payment processors (Stripe and PayPal) and are never stored on our servers.
2. How We Collect Your Information
We collect information when you:
- Create an account or place an order
- Subscribe to our email newsletter
- Fill in a contact or enquiry form
- Browse our website (via cookies and similar technologies)
- Contact our customer service team
3. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders and account
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
- Improve our website and product offering
- Comply with legal obligations
- Prevent fraud and ensure the security of our website
4. Cookies
Our website uses cookies — small text files stored on your device — to enhance your experience, remember your preferences and understand how visitors use our site. We use cookies for:
- Essential site functionality (e.g. your shopping cart)
- Analytics (Google Analytics / Sitekit)
- Marketing and remarketing (Google Ads)
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
5. Sharing Your Information
We may share your personal information with:
- Shipping providers (Australia Post, courier services) — to deliver your order
- Payment processors (Stripe, PayPal) — to process transactions
- ShipStation — for order fulfilment management
- Email service providers — to send transactional and marketing emails
- Google services (Analytics, Search Console) — to improve our website performance
We do not sell your personal information to third parties. We only share information with service providers who need it to provide services on our behalf, and we require them to keep it secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes it was collected for, including to satisfy legal, accounting or reporting requirements. Order records are retained for 7 years in accordance with Australian tax law.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of direct marketing communications at any time
To exercise any of these rights, please contact us. We will respond within 30 days.
8. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our website uses SSL/TLS encryption for all data transmission. We use Defender Pro to monitor and secure our WordPress installation.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Complaints
If you have a complaint about how we have handled your personal information, please contact us in the first instance. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review this policy periodically.
Last updated: April 2026